Apr 9, 2015:
Complete hardware upgrade for our NOVA server.

Contact Us on IRC »


Please ask about our progressive discounts when paying for 6 months or 1 year of service at a time.


Privacy Notice

    ShellProX Hosting Services knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By ordering service through ShellProX Hosting Services, you are accepting the practices and policies described in this Privacy Notice.

    What personal information is collected about you?

    The information we learn from customers helps us personalize and continually improve their experience while interacting with us. Here are the types of information we gather.

    • Information You Give Us: We receive and store any information you enter on our Web site or provide to us through any other means. You can choose not to provide certain information, but then you might not be able to take advantage of various features we offer. We use the information provided by you exclusively for the following purposes:

        1. to better respond to your requests
        2. to customize your future sessions
        3. to improve our services to you
        4. to better communicate with you

    • E-mail Communications: We retain all email correspondence you send to us for at least one year. This is done purely for reference purposes.

    • Information from Other Sources: We might receive information about you from other sources and add it to the account information we keep on file for you.

    Is the information received about you shared?

    Information about our customers is an important part of our business, and we are not in the business of selling it to others. ShellProX Hosting Services adheres to the privacy practices described in this Privacy Notice. We share customer information only as described below.

    • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

    • Business Transfers: As we continue to develop our business, we might add or eliminate resources. Upon certian such events, customer information may be transferred among the new business assets but would continue to remain subject to the promises made in any pre-existing Privacy Notice (unless the customer has been notified otherwise in writing and has consented to the policy modification). Moreover, in the unlikely event that ShellProX Hosting Services and/or its assets should become acquired, customer information would likely be included in the transfer of ownership.

    • Protection of ShellProX Hosting Services and Others: We will only release account and other personal information for the following reasons:

        1. when we believe that such a release is appropriate to comply with the law
        2. in order to enforce or apply other agreements
        3. in order to protect the rights, property, or safety of ShellProX Hosting Services or its users *
      * This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

    • With Your Consent: Other than as set forth above, you will receive notice if we ever deem it necessary to share information about you with a third party, and you will have an opportunity to opt-out of having that information shared.

    How secure is my personal financial information?

    Your personal financial information is exceptionally secure when used to purchase or update service from us. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you input. Moreover, we reveal only the last few digits of your credit card numbers when confirming your orders. In most cases PayPal handles the entirety of credit card and other fund transfer transactions for us through their secure servers, thus making it unnecessary for us to work with your financial account numbers.

      NOTE: It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

    What about third-party advertizers and links?

    Our site may or may not include third-party advertising and links to other websites. We will not provide any personally identifiable customer information to these advertisers or third-party websites.

    These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

    Which information can I access?

    ShellProX Hosting Services gives you access to a range of information about your account via your account control panel. Certain such information may be altered while other information may not.

    What are my options?

    As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain account features.

    You can add or update certain information from your account control panel as mentioned in the "Which Information Can I Access?" section above.

    If you do not want to receive e-mail or other communication from us, please make us aware of this desire by notifying us in writing. You can email your request to Any decision you may make to opt-out of receiving notifications or correspondence from us notwithstanding, this Privacy Notice will persist to apply concerning your use of our services. It is your responsibility to keep current on relevant documentation for changes.

    Are children allowed to use available services?

    You must be at least 18 years of age to purchase services from our company. Approval of a parent or legal guardian is required before any person under 18 years of age may access our user accounts.

    Conditions of Use, Notices, and Revisions

    Any dispute over privacy is subject to this Notice and our Conditions of Use section, including limitations on damages, arbitration of disputes, and application of governing laws. If you have concerns about privacy relating to ShellProX Hosting Services, please contact us at with a thorough description, and we will attempt to resolve the matter.

    Requirements change constantly. Consequently, our Privacy Notice as well as our
    Conditions of Use section are subject to change at any time to reflect the current state of such requirements. We may e-mail you periodic updates and reminders of our notices and conditions, unless you have instructed us not to do so. In the latter case you may want to check our web site for rercent changes on a regular basis. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account(s). We stand behind our assurances and will never materially change our policies and/or practices to make them less protective of customer information without the prior consent of affected customers.

    Back To Top